AI receptionist
Never miss another call.
Fern is the bubl on your front desk. It answers the phone when you can't, texts back missed calls, books appointments into your calendar and passes on anything that needs you.
Fern, 6:52pm, after hours
Hi, sorry we missed your call. I'm the assistant here. How can I help?
I'd like to book in for next week if you've got anything
Sure. I have Tuesday at 10:30 or Thursday at 2:15. Which suits?
Thursday please
Done, you're booked for Thursday at 2:15. You'll get a reminder the day before.
Answers your calls
Day, night or weekend, with a natural voice. It says up front that it's an AI assistant.
Texts back missed calls
If someone hangs up, they get a friendly text within a minute, so the lead doesn't go cold.
Books appointments
It offers times from your calendar, confirms by text and sends reminders. You decide what it can book.
Takes proper messages
Name, number, what they need and how urgent it is, sent to you by text or email. No more cryptic voicemails.
Knows your business
Your services, prices, hours and service areas, so it answers the common questions without bothering you.
Hands over to you
When a caller asks for a person, or it's something only you can answer, it passes it straight on.
Keep your number
You don't need a new business number. Calls you can't get to forward to your bubl, so customers ring the same number they always have. Your bubl also gets its own number, which you can text when you want something done.
More than a receptionist
Because Fern is part of a crew, the call doesn't stop at a message. A new enquiry can go straight into your CRM, a quote request can go to the bubl who follows up quotes, and the after-hours booking can be confirmed before you're up.
Honest with every caller
Your bubl always says it's an AI assistant, and every call is logged with a summary so you can see exactly what was said.
Questions
Does it sound like a robot?
No. It uses a natural voice and talks in plain, friendly language. It still tells callers it's an AI assistant, because honesty matters more than fooling anyone.
Can it transfer calls to me?
Yes. When a caller wants a person, or it's something only you can handle, it can put the call through or send you the details straight away.
What happens to my existing number?
Nothing. You keep it, and forward the calls you can't take to your bubl.
Can it handle more than one call at once?
Yes. Unlike a person on the front desk, it never puts anyone on hold to take another call.
See one work on your business.